15 Jan 2020
On 9th January 2020, the 3rd Year Marketing Class at the College of Business and Economics was preveleged to be hosted by the Marriott Hotel Kigali Rwanda for a momerable study tour. The objective of the tour was to gain a practical experience about how the hotel businesses hone both physical evidence and servicescape to enhance customer experience. Students toured all the departments and it was amazing to learn how each department is integrated into the system for the smooth flow of information and coordination. It was really exciting and we thank the management of Marriott Hotel Kigali Rwanda for providing that opportunity to our students.
The class was led by Prof Bideri Ishuheri Nyamulinda the lecturer of Services Marketing